At KMWorld 2024, Victoria Ward, co-director, Jigsaw Foresight; Bonnie Cheuk, senior director, head of business and digital transformation, AstraZeneca; and Maciej Szymaszek, senior director, global ...

At KMWorld 2024 in the Enterprise Search & Discovery track, Pari Rajaram, principal AI architect, MITRE, and Beth Lavender, chief engineer, MITRE, explained how they integrated many private MITRE ...

At KMWorld 2024, Information Today, Inc., announced KM & AI Summit 2025, a premiere event hosted in Scottsdale, AZ that invites professionals from all industries to discuss and explore the bustling ...

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

While storytelling uses stories as a communication strategy, story thinking uses story structure as an operational strategy, embedding sensemaking within working and learning models and environments.

ChapsVision, a leader in AI-enriched data processing, is announcing its acquisition of Sinequa, a global authority in AI-powered enterprise search and retrieval-augmented generation (RAG). Along with ...

GenAI continues to astound, but it also struggles to produce real business value outside of a few applications such as customer support chat and the productivity gains of producing rough drafts. While ...

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Five9, provider of the Intelligent CX Platform, is launching Five9 AI Agents, the next generation of Five9 Intelligent Virtual Agents (IVA) that merge GenAI with conversational AI and natural language ...

This further enables the company to provide a defensible technology strategy that leverages the right tool to solve each client's unique data challenges ...

The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes ...

Parallels a global leader in virtualization and end-user computing, is releasing Parallels RAS 20 (Remote Application Server), the latest version of its virtual application and desktop delivery ...